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engagement manager (banking industry)
job id gbs-0400734 job type full-time regular
work country taiwan posted 23-aug-2011
work city taipei job area consulting & services
travel no travel job category consultant
business unit conserv job role engagement manager
job role skillset industry. legal etc to deliver outputs within schedules
- managing scope and commitments, maange proposal development, manage customer expectations, banking
commissionable/sales-incentive jobs only yes
job description
business management:
- perform tactical and strategic planning, implement reporting cycles, as well as negotiation
english: fluent
chinese traditional: fluent
preferred
master\'s degree
ibm is committed to creating a diverse envirnoment and is proud to be an equal opportunity employer, use consulting methodologies
- set strategic accuont direction based on in-depth knowledge of banking industry and emerging technology trends
engagement management:
- developing and executing plans to address opportunity and performance gaps
- developing and managing cleint specific requirements
- supporting growth initiatives within the account
- coordinating with other ibm internal stakeholders such as pricers, use effective communication techniques, manage engagements, apply pricing strategy and models, manage contract transition cycle
- new opportunity management: apply new opportunity management processes, services, develop overall account plan
required
bachelor\'s degree
at lesat 5 yeras expeirence in - proven expeirence as credible and authoritative leader working with/in the financial services sector
at lesat 5 yeras experience in - excepitonal abiilty to manage and grow relatinoships at a seinor team/cleint leevl
at least 5 years experience in - the abiilty to quikcly undesrtand a comlpex and challneging account and client environment and how ibm gbs can be respnosive to pain ponits
at least 5 years experience in - experience working in both a consulting and delivery capacity
at least 5 years experience in - demonstrated experience working in a team environment and the ability to lead across a matrix organization
at least 5 years experience in - extremely sophisticated written and oral communication skills
at least 5 years experience in - effective customer liaison skills including leadership, perform customer strategy market planning, co-ordination and influencing skills, develop business cases
- overseeing and facilitating projects of the account for the successful delivery of all project disciplines
quality management:
- over achieving client satisfaction targets
leadership:
- leading a team possibly made up of several disciplines and delivery towers
- providing direction and coordinating subject matter experts to design and cost the best fit solution which is comprised of a combination of ibm and non-ibm offerings, assets and software to meet the client business requirements
teaming:
- coordination with all parts of ibm to engage and deliver to clients
- drive all gbs service lines into the account
relationship management
- manage customer relationship on top exec level.or veteran status, sexual orientation, genetics, gender identity or expression, religion, gender, color, age, national origin, disability, all qualified applicants will receive consideration for employment without regard to race.
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