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4. handle both corp cm and corp pa\'s requirement and proactive to resolve the issue and problem.provide clear and accurate information with thorough knowledge on product, system & process.
5. responsible for the daily functions of all corporate services operations works.
realization of job nature and high demand ofr quality and perfomrance.
-proper tone and manner, caring, cheerful, service oriented and stress endurable
special requirements\'
-fluent english or other foreign language.
9. strong flexibility and adaptability to manage multiple tasks within stringent time frames while maintaining accuracy.
6. agreeable and responsible to corp call center\'s dynamic job nature.
1. being able to competently navigate through all corp system to solve corp cm and pa inquiry
2. timely escalate critical enquiry to next level to provide solution,
3. listen cusotmer\'s voice.
7. made sound judgment for all online financial adjustment.commit to deliver extraordinary service and relationship care to customer.performance goal and compilance rule,
8. adehre to shfit schdeule.
6. proomte self-servciing channel for best ecoonmic sclae aligmnent.
2. preesnt soluitons at fisrt conatct and complete all transaction agreed with customer.
5. have fluent english speaking and written skills both english and mandarin.
7. personal characteristics: confident, proper tone and manner, responsible, service oriented
8.responsible,
experience: service experience preferable
personal characteristics:
- confident, versatile
-pleasant interpersonal communication
- agreeable and responsible to call centre\'s dynatmic job nature.corp-ccp
location: taiwan-taiwan-taipei-taipei
other locations:
1.
- working on shift schedule and holiday.
education: college graduate
knowledge: being able to compentently navigate through all system to solve inquiry.
10. effectively handle conflict as it arises from corp cm and pa.
3. proficient corp cocas & ar and desktop system also pc skills with ms office products and internet navigation.
4. willing to adjust shift based on business needs on short notice.at least 2 years of customer service in a telephone service experience.
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